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Frequently Asked Questions

Where are you based?

ChicMela products retail in India and South America. We are headquartered in Mumbai, India.

ChicMela has officially authorized Unvaulting, Sao Paulo, to retail ChicMela products in South America. We hold the rights to the products and prohibit any other brand to resell under the brand name ChicMela (ChicMela Retail LLP), unless otherwise authorized. For all our customers joining us from South America, you have a bonus of shopping in your local currency.

Do you offer international shipping?

ChicMela offers worldwide shipping. International order fulfilment takes 3-7 days depending on the country you are based in. International shipping charges will be added to your cart on checkout. We accept all major International VISA/MASTERCARD debit and credit cards.

If you wish to return an item, please write to us at chicmela@chicmela.com.

I have an event to attend. Can you help me pick the right jewellery to go with my outfit?

Absolutely. Personal stylists at ChicMela can be reached over the website chat option as well as ChicMela Facebook messenger chat. Alternatively, please feel free to email us at chicmela@chicmela.com with your queries. We are happy to help you and it’s complementary. Read more

I want to gift ChicMela jewellery but I’m confused. Can you help?

It would be our pleasure to help you find the right gift for someone you care. Our personal stylists can help you shortlist your options and suggest recommendations.

Your order will be packed carefully in our collectable ChicMela boxes that make for great gift giving without the hassle of worrying for additional wrapping paper.

Plus, you can customize your gift with a personalized message card.

And it’s all complementary. We think it could be an optimal option for men who want to gift the best but may need a little help in the process. It could also be every girl’s shopping buddy if need be.

Reach us via chat or email: chicmela@chicmela.com

I am a blogger/brand and want to collaborate. How should I contact you?

For all media inquiries please email: chicmela@chicmela.com. We look forward to hearing from you.

 

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